Frequently Asked Questions

Does Memetria for Redis™* support larger/custom plans?

Yes! Memetria supports very large data sets. If our listed plans don't suit your needs or you think you may need a custom setup, we'll be happy to work with you on it.

How do I migrate my data to Memetria?

When you create a Memetria database, you will be presented with several options for migrating data — including pulling data from another Redis server or loading a backup. Or you can always just click the ‘support’ link and we’ll work with you to get you up and running quickly.

What version of Redis do you run?

We use the latest stable version of Redis by default for all new databases, but you may select to build Memetria databases running older versions. We also build and host unstable and experimental versions — contact us if that sounds interesting.

Can I run Lua scripts on Memetria for Redis?

Yes. Lua is fully supported.

Can I run a replicated setup across multiple Availability Zones?

Yes. Just select "High Availability" when creating your server.

Can I connect to our Memetria database outside of AWS?

Yes. You’ll have no problems adding items to a queue from some non-AWS server or occasionally sending debug commands from your dev machines. If you need a disaster recovery strategy that extends beyond Amazon’s borders, we’re happy to work one out with you — just drop us a line.

Do you support SSL?

Yes, all Memetria services support TLS/SSL encryption.

Can you help me understand how to make sure my Memetria database stays up?

Yes, we probably can — just drop us a line! We’re happy to work with customers on their availability and disaster recovery plans.

How scalable is Memetria?

Memetria for Redis scales from very tiny installations to the largest possible within our host datacenters. If you choose "auto-upgrade" when building your database, our systems will allocate more memory for your database as needed without intervention or downtime.

Can you block access to my server from certain IPs or block non-AWS addresses?

Yes.

Do you offer automatic failover in case of a problem with my database?

Yes. Our HA systems will quickly reroute all traffic from a failing system to a hot standby system, keeping downtime in any scenario to a minimum.

If your question wasn't answered here, we would love to hear from you.